At Optimus Care, we understand what Privacy means to many people. we are dedicated to respecting and protecting your privacy. 

This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our website and services, including our online contact and recruitment forms.

​For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Optimus Care operates as the "Data Controller." This means we are responsible for deciding how and why your personal information is processed and stored.

​1. Information We Collect

​When you interact with our website or use our forms, we may collect the following personal data:

• ​Identity Data: Full name.
• ​Contact Data: Email address and phone number.
• ​Employment Data: Your CV/resume, professional qualifications, and history (if applying for a role with us).
• ​User Content: Any specific messages, details, or attachments you choose to submit via our web forms.

2. Our Lawful Basis for Processing Your Data

​Under the UK GDPR, we must have a valid legal reason to process your personal data. Depending on how you interact with us, we rely on the following bases:

• ​Consent: When you voluntarily fill out a contact form or submit your details to us. You can withdraw this consent at any time.
• ​Legitimate Interests: To respond to your business inquiries, improve our services, and initially evaluate CVs for employment opportunities.
• ​Contractual/Pre-Contractual Necessity: Where processing is required to take steps at your request before entering into an employment or service contract.

​3. How We Use Your Information

​We use the data we collect to:

• ​Respond to your inquiries and deliver the specific information or care services you request.
• ​Process and evaluate your job applications and CV submissions.
• ​Communicate with you regarding updates, feedback, or queries.
• ​Maintain and improve our website's functionality and user experience.

​4. Data Security & Retention

​We take data security seriously and have put in place appropriate measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed without authorization.

• ​Access to your data is strictly limited to authorized personnel who have a genuine business need to know.
• ​We use industry-standard encryption protocols (such as HTTPS) to protect data transmissions.
• ​We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal or reporting requirements.

​5. Sharing Your Information

​Our Commitment: We do not sell, trade, rent, or pass your personal data to third parties for marketing purposes.

​We will only share your information:

• ​With trusted third-party software or IT providers who help us host and operate our website (subject to strict data processing agreements).
• ​If we are under a legal duty to disclose your data to comply with statutory obligations or regulatory bodies.

​6. Your Rights Under UK GDPR
​You have comprehensive rights regarding your personal data. These include the right to:

• ​Access: Request a copy of the personal data we hold about you.
• ​Correction: Ask us to rectify inaccurate or incomplete information.
• ​Erasure: Request that we delete your personal data (the "right to be forgotten").
• ​Restriction: Ask us to suspend the processing of your data in certain scenarios.
• ​Data Portability: Request the transfer of your data to another party.
• ​Withdraw Consent: Where we rely on consent to process your data, you can withdraw it at any time.

​To exercise any of these rights, please contact us at info@Optimuscare.co.uk.

​7. Cookies and Tracking Technologies

​We use cookies to enhance your browsing experience and analyze website traffic. You can choose to accept or decline cookies. Most web browsers automatically accept them, but you can usually modify your browser settings to decline cookies if you prefer.

​8. Third-Party Links

​Our website may contain links to external websites. We do not control, and are not responsible for, the privacy practices or content of these third-party sites. Please review their policies before providing personal info.

​9. How to Complain (ICO Clause)

​If you have any concerns about our use of your personal data, you can make a formal complaint to us at info@Optimuscare.co.uk.

​If you remain dissatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK's independent data protection authority.

• ​ICO Website: https://ico.org.uk
• ​Helpline: 0303 123 1113

​Contact Us

​If you have any questions or queries regarding this Privacy Policy, please get in touch:

• ​Email: info@Optimuscare.co.uk
• ​Website: [http//Optimuscare.co.uk]